Wednesday, November 26, 2014

How can mid level managers enhance their effectiveness ?

Did you know

In India, 70 per cent of business managers created a demotivating climate for their employees. The world average was 55 per cent.( Source Hay Group Research -reported in BS 5th April 2013)

Good bosses are teachers. In fact their teachings accounts for 67% of  boss's effect on employees productivity - Kathryn L Shaw Stanford Professor of Economics - co -author of Value of Bosses.

Globally , 2 out of 3 employees are disengaged from their work ( Gallup Survey ), this leads to a loss of more than US$ 350 billion per year.

As per Dale Carnegie survey 50% of employees are engaged in India.

Towers Watson Study 2012 indicates that companies with engaged employees achieve 3 times more margins than companies with disengaged employees.

So the Question ?

If the business implication is obvious, why are managers unable to create the magic of engagement ?

Among many other reasons , the ones that stand out are :-


  • Managers often do not get specific about role deliverables and expectations from their team members
  • Unpredictable responses to situations
  • Low interest in the employee 
  • Low trust between the employee and the manager

Few simple ways to restore engagement if you are a manager

a. Provide support
b. Communicate by showing interest in the employee - listen more
c. Pay attention to task role and clarify outcomes and expectation
d. Work to build trust - as a sincere partner to your team member's success